Effective Date: 20/09/2025

GoWomania LLP is committed to delivering your orders safely and ensuring a smooth shopping experience. This policy outlines our shipping, return, and refund procedures.

1. Order Processing

Processing Time: Orders are processed within 2–4 business days after payment confirmation, excluding Sundays and public holidays.

Custom/Made-to-Order Items: May require additional processing time, which will be communicated during purchase.

Order Confirmation: You will receive email/SMS confirmation with your order details and estimated dispatch date.

2. Shipping Methods & Timelines

Standard Delivery (India): 4–7 business days after dispatch, depending on location.

Express Delivery (India): 1–3 business days, where available.

International Shipping: Timelines vary by country and customs clearance. Details are shared before dispatch.

Note: Delivery times are estimates and may be affected by factors beyond our control such as weather, strikes, or government restrictions.

3. Shipping Charges

Within India:

Free shipping for orders above ₹[1000].

Orders below the threshold may attract a nominal fee, displayed at checkout.

International Orders:

Charges are based on destination, weight, and carrier rates and will be shown before payment.

4. Order Tracking

Once shipped, you will receive an email/SMS with a tracking number and courier details to monitor your shipment in real time.

5. Address Accuracy & Failed Delivery

Ensure your shipping address and contact details are correct.

GoWomania LLP is not responsible for delays or failed deliveries caused by inaccurate addresses.

If an order is returned to us for this reason, re-shipping charges may apply.

6. Damaged or Lost Packages

If a package arrives damaged or is lost in transit, contact us within 48 hours of delivery or expected delivery date at [gowomaniagoa@gmail.com ].

We will investigate with our logistics partners and arrange a replacement or refund where applicable.

Returns & Refunds

7. Eligibility for Returns

We accept returns only for products that are defective, damaged, or incorrect at the time of delivery.

To qualify, you must:

Notify us within 7 days of receiving the product.

Ensure the item is unused, in its original packaging, and accompanied by proof of purchase.

8. Non-Returnable Items

Certain categories—such as personal-care items, perishable goods, custom-made products, or digital downloads—cannot be returned unless received in a defective or damaged condition.

9. Return Process

Email us at [gowomaniagoa@gmail.com ] with your order number, reason for return, and photos of the item (if damaged/defective).

Our team will review your request and provide a return authorization if eligible.

Ship the product to the address provided by our team.

For defective/damaged items, GoWomania LLP will bear the return shipping cost.

For other approved returns, shipping charges may apply.

10. Refunds

Refunds are processed after we receive and inspect the returned item.

Refund will be made to the original payment method within 7–10 business days of approval.

If you paid via Cash on Delivery (COD), we will issue a bank transfer after confirming your account details.

11. International Orders – Duties & Taxes

For international shipments, customers are responsible for any customs duties, import taxes, or fees imposed by the destination country.

12. Contact Us

For questions about shipping, returns, or refunds, please reach out:

gowomaniagoa@gmail.com

contact no :7219620454 .